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Geoffrey Milton

All About People

Need help to resolve your business, personal or employee conflicts & disputes?

Experts in Mediating Conflicts and Coaching

All About People offer dispute resolution services for both individuals and businesses. Our services are designed to support most kinds of conflict and dispute management. Have a look at our key areas of service below and contact us for more information and an informal discussion about your needs.

  • Mediation & Dispute Resolution

    A confidential process that gives parties control over the outcome.

    We focus on people as much as following the right process and aim to find solutions that last. Contact us to make a real difference.

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  • Conflict Management Coaching

    Used by two or more parties to find a peaceful solution to their dispute.

    Proactive coaching before a conflict arises can be a good investment. We have an internationally recognised approach.

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  • HR & Organisational Change

    Managing change effectively reduces the risk of conflict and enables a smoother transition.

    We can also support you on employee relations, including investigations, disciplinary and grievance matters.

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INSIGHTS

  • Workplace conflict resolution techniques: Conflict resolution skills for professionals

    In any workplace, professionals encounter challenges that can lead to conflict – misaligned goals, misunderstandings, or even differences in working styles. While conflicts are inevitable, they don’t have to derail progress or harm relationships. In fact, with the right skills, professionals can turn disagreements into opportunities for growth and collaboration.

    At All About People, we’ve seen time and again how developing strong conflict resolution skills empowers individuals to approach workplace tensions with confidence and clarity. These skills aren’t just for managers – they’re essential for anyone who wants to thrive in a professional environment.

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  • Workplace conflict resolution techniques: Understanding the foundations of workplace conflicts

    Workplace conflicts are a reality of professional life. Whether it’s a disagreement about deadlines, clashing personalities, or miscommunication, these tensions are bound to arise when people work together. However, what truly defines a strong and successful team is how conflicts are handled.
    At All About People, we believe the key to a productive and positive workplace isn’t avoiding disagreements but addressing them early and effectively. Left unchecked, minor misunderstandings can escalate into larger issues that affect morale, productivity, and trust. Nipping disagreements in the bud is essential to maintaining a harmonious workplace and preventing unnecessary disruptions.

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  • Tips for leaders and managers: Transforming workplaces by tackling conflict and promoting well-being

    Work should always be a force for good. Yet, according to the 2024 CIPD Good Work Index: North of England report, one in four workers in the North of England has experienced workplace conflict in the past year. Many incidents, such as verbal abuse and harassment, go unreported, leave employees feeling unable to speak up which can impact their trust and relationship with their manager as well as mental health issues. Their 2024 report states that the proportion of employees who feel their work is a force for good, or who experience positive aspects of work (e.g., job satisfaction, fair treatment, or meaningful work) has fallen from 30% in 2019 to 25% in 2024.

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Workshop – First Aid: Conflict at Work

Learn how to master the art of conflict resolution with our expert-led workshop. Learn to identify and manage workplace conflicts, control emotional responses and turn disagreements into productive conversations.

Our workshop includes hands-on role-playing, practical exercises, and actionable strategies to help you foster a harmonious and productive work environment.

View full details ››

What makes All About People the right choice for your mediation needs?

Geoffrey Milton's company, All About People, is here to empower you to agree just, ethical and value-based outcomes to disagreements, differing points of view and problem relationships. It is a stage of help which comes before and aims to avoid the stress and complications of litigation.

Mediation is about repairing and healing relationships in crisis by putting the 'people' before 'process'

Geoffrey has more than 25 years of experience in dispute resolution. His aim is to facilite honest conversations and to then identify and follow through on appropriate solutions.

Helping people in any situation

There are some key pages on this website aimed at helping people in any situation which you may find useful. If you cannot find the information you are looking for, just pick up the phone or contact us via our enquiry form to get in touch with a sympathic listener ready to provide advice and reassurance.

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Client Feedback

❝Geoffrey fully understands the challenges facing those managing conflict as well as those involved. He believes in building strong, trusted relationships that encourage conciliation and co-operation.❞

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Strategic Advice and Guidance for you and your organisation. Our accreditations:

ADRg logo

Cinergy Certified Conflict Management Coach logo

Civil Mediation Council Registered Mediator logo

CEDR Accredited Mediator